How to make a deposit
To add funds to your account:
When logged into your account, go to Menu on the top right of your page → Deposit.
Choose your preferred payment method from the available options.
Enter the amount you wish to deposit.
Follow the security steps and confirm the transaction.
Available Payment Methods, Fees, and Limits
All details regarding your specific account are dynamic and can be viewed directly on the site:
Payment Methods: When logged into your account, go to the Deposit page, on the top right of your screen. If a specific method isn't shown, it is currently unavailable.
Fees: Most deposits are free, but if a fee applies to a specific provider, it will be clearly displayed on the Deposit page before you confirm the transaction. We also recommend you check with the payment method provider for any handling fees.
Min/Max Amounts: You can view the exact minimum and maximum limits for each method on the Deposit page.
Processing Times
Standard: Most deposits are processed instantly.
Bank Deposits: These may take up to 6 hours on weekdays and up to 12 hours on weekends or holidays.
Pending Status: If your deposit says "Pending," it is being settled by the payment network. Please do not attempt the deposit again immediately, as this may result in a duplicate charge. This generally completes within 24 hours.
Important Security Rules
Third-Party Payments: You must only use payment methods registered in your own name. We do not accept third-party payments. If detected, we may require additional documentation to prove ownership, and the account may be restricted.
CVV/CVC2: This is the 3 or 4-digit security code on the back (or front) of your card. If your physical card doesn't show it, check your banking app.
Statement Descriptors: Charges may appear on your bank statement under the name of our payment service provider rather than our website name.