Help Assist

Learn why the system might cancel your withdrawal or how to stop a request you made by mistake.

Cancelled Withdrawal

Understand how long withdrawals take to process and why a request might still be pending.

Pending Withdrawal

Learn the steps to request a payout, understand fee structures, and view available payment methods.

Withdrawal Guidance

Steps to take if your approved withdrawal has not appeared in your bank account after the standard timeframe.

Withdrawal Not Received

Help with withdrawals, pending or cancelled requests and withdrawal issues

Withdrawals

If you’re experiencing difficulties with your gambling, help is available. Explore the organisations below for support:<br>​<b><a href="https://gamblingtherapy.org/" target="_blank" rel="nofollow noopener noreferrer">Gordon Moody</a><br>​<a href="https://www.gamcare.org.uk/" target="_blank" rel="nofollow noopener noreferrer">GamCare</a></b>

Find answers and get help from Intercom Support and Community Experts

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